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Case 01 / 03

Employee records, credentials and CBC

For a compliance platform serving US preschools.

Role
Business analyst
Context
US preschool compliance

Context

A compliance management platform for US preschools: employee records, credentials and evidence, professional training, CBC applications, permits, reminders and audit history.

Employee data syncs with the HR system, the identity provider and a background-check vendor; every status change has to leave a trace.

Decisions

01

Build Organisation Settings on Sandbox first, ADMIN role only

Why
The commercial scope needed a working version early; each ADMIN belongs to one organisation and edits only that one.
Trade-off
No Super Admin in v1; deletion is a Deactivate, and the record stays for audit.
02

Training Hours is a display change, not a new calculation engine

Why
A closed period must not change retroactively; a document type counts once per period.
Trade-off
No quick approve; approval stays a separate step.
03

CBC applications of a terminated employee move to Closed / Archived

Why
Otherwise the application never reaches an end state, and the reminder emails keep firing.
Trade-off
Reactivating the employee does not reopen the application; an ADMIN has to change the status by hand.

Outcome

Three workstreams — Organisation Settings, training hours and CBC on termination — were written as tickets with acceptance criteria and pushed to ClickUp for build.

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